What happens when someone submits an enquiry online?

Online enquiries are forwarded to your email address instantly 24 hours a day. If you've opted into SMS alerts, you'll also receive an SMS notification.
11 June 2020

Online enquiries are forwarded to your email address instantly 24 hours a day. If you've opted into SMS alerts, you'll also receive an SMS notification right away. At the same time, our system will also send an automated response to the enquirer giving them your details so they can get in touch with you directly. Finally, we'll lodge the enquiry to your 'Enquiry History' page in your account so that you can easily look it up in future.

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