• When will my rent be debited? (for tenants)

  Tenant guide to rent timing: your first payment, and when direct debit and PayTo payments leave your account.Some readers

• How do I get setup to pay rent?

  How tenants add a payment method — direct debit verification steps or PayTo agreement — so rent can be debited.Few readers

• Do I get charged fees to pay rent?

  No — rent payments are completely free for tenants; processing costs are covered by the landlord's subscription.Few readers

• Why haven't I heard back from the owner yet?

  Enquiries go straight to owners, who usually reply within 24–48 hours — and how we can help you follow up.Few readers

• How can I search your listings?

  How to browse all current PropertyNow listings — filter by location, property type and price.Few readers

• How do I contact the owner about a property?

  Why our team can't answer property-specific questions, and the fastest ways to reach the owner directly.Few readers

• Do I need to set up my payment method again for a renewal?

  PayTo needs a new agreement for every renewal; direct debit only needs the amount updated if the rent changes. Here's how to do each.Few readers

• My landlord has sent me a renewal, what do I do?

  What to expect when your landlord renews your tenancy through PropertyNow: accepting, signing, and the one payment step not to miss.Few readers

• My fixed-term lease has ended, what happens now?

  When a fixed-term lease ends without a renewal your tenancy becomes periodic and rent continues as before. PayTo tenants need to set up a new agreement.Few readers