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Articles on:Account and billing
Get help logging in or resetting your password, contacting support 7 days a week, and downloading tax receipts — fast answers to common account and billing ques

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  • Managing my account and listings
  • Pre-purchase questions
  • Landlord questions
  • Selling advice
  • Account and billing
  • Tenant questions
  • Signs, upgrades, and enhancements
  • How do I get help?
    Get instant help from the knowledgebase or AI, or contact the Australian support team seven days a week.Some readers
  • I need a copy of my tax receipt
    Your tax receipt is emailed straight after purchase and always available in the Orders section of your account.Few readers
  • Logging in to your account (and what to do if you can't)
    Login URLs for landlords, sellers and tenants, plus troubleshooting steps if you can't get in.Few readers
  • How do I stop marketing emails from PropertyNow?
    Click the unsubscribe link at the bottom of any marketing email. Emails about your own listing, order or tenancy still come through.Few readers
  • Can I pay the listing fee on settlement or in instalments?
    The listing fee is paid upfront, but Property Credit lets you defer it to settlement and Zip spreads it into instalments. What each costs and how long the fee lasts.Few readers

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