How do I get help?

You can get help in whichever way suits you.

Knowledgebase and AI helpdesk: available at any time for instant answers to common questions.
Human support: ask to speak with a person whenever you need one. Our Australian team is available seven days a week, 9:00 am–5:30 pm AEST.

The fastest way to reach us is SMS on 0408 000 552.

You can also:

You won't be locked into an automated support loop — ask for a person and our team will help.

Updated on: 04/09/2026

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