What documents do I need for proof of ownership and ID?

To comply with Australian real estate legislation and portal security policies, we must verify that you have the right to list the property.

Before your listing can go live, you will need to upload:

1. A recent Rates Notice. We can't accept a title search, because anyone can obtain one. An owners corporation (strata) notice, or your contract of sale showing the address, can stand in if you can't find a rates notice.
2. A copy of your Driver's Licence.

• Note: These documents are used for internal verification only and are never shared with buyers or displayed on your listing.

Owned by a company or trust?

That's fine. Upload a rates notice in the company's or trustee's name, along with your own driver's licence as the person listing. If we need anything else to confirm the link, such as an ASIC company extract showing you as a director or a letter of authority from a director, we'll let you know.

When are my documents checked?

We check your documents after you've paid for your listing at checkout, not when you upload them. If you've uploaded them but haven't checked out yet, nothing is wrong: they're saved on your listing and we'll check them once you pay. If you're paying by bank transfer, we check them once the funds have cleared. After that, checks usually take 1 to 3 hours during our support hours (9:00am to 5:30pm AEST, seven days a week).

Other documents we may ask for

• Not settled yet? A settlement notice or confirmation from your conveyancer or solicitor can stand in for the rates notice. Listing before settlement also needs a signed authority to list, plus photo ID for every owner.
• Authority to sell: if we or realestate.com.au ask for one, upload it in the same ownership documents section, or email it to us.
• Home in a lifestyle or retirement village? You may not get a rates notice. See How do I prove ownership of a home in a lifestyle or retirement village?
• Probate or other special circumstances: contact our team and we'll let you know exactly what's needed.

Listed with us before?

We still need the documents for each new listing, even if you've listed with us before. It's a security measure: if someone got hold of your login, they could otherwise list a property with no checks at all. A current rates notice and your ID each time keeps every listing verified and takes a minute to upload.

Having trouble uploading? You can email the documents to support@propertynow.com.au instead and we'll attach them to your listing for you.

Updated on: 13/10/2026