What are your opening hours?

Our Australian support team is here seven days a week.

Support hours: 9:00am–5:30pm AEST, Monday to Sunday.

That's Queensland time, which doesn't change for daylight saving. During daylight saving, we're open 10:00am to 6:30pm in NSW, the ACT, Victoria and Tasmania.

We're open on most public holidays too, with a smaller crew on deck to keep urgent matters moving. The only time we fully close is a short break over Christmas — you can still build and submit new listings during the closure, and first-publication reviews are handled according to the holiday arrangements we announce at the time.

Updated on: 26/10/2026