I'm having trouble with the website, which browser should I use?
To ensure the PropertyNow dashboard and our listing tools function correctly, we recommend using the most up-to-date version of a modern web browser.
Supported Browsers
For the best experience, please use one of the following:
- Google Chrome (Download here)
- Mozilla Firefox (Download here)
- Microsoft Edge (Download here)
- Apple Safari (For Mac and iOS users)
⚠️ A Note on Internet Explorer: Microsoft has officially retired Internet Explorer. Our platform is not compatible with this browser. If you are still using it, please upgrade to Microsoft Edge or one of the modern browsers listed above to access your account.
Still having trouble?
If you are using a supported browser but things aren't working as expected, please try these quick steps first:
- Clear your Cache: Sometimes old data gets "stuck." Clearing your browser cache often fixes display glitches.
- Disable Extensions: Occasionally, ad-blockers or privacy extensions can interfere with dashboard buttons. Try opening your dashboard in an Incognito/Private window to see if the issue persists.
- Check for Updates: Ensure your browser is running the latest version.
Reporting a Bug to Support
If the steps above don't work, we are here to help! To help us investigate the issue quickly, pleasesend us a messagewith the following details:
- What exactly were you trying to do? (e.g., "Uploading photos to my rental listing")
- What went wrong? (e.g., "The 'Save' button remained greyed out")
- Your Setup: What device are you using (Desktop, Tablet, or Phone) and which browser?
- A Screenshot: A picture of the error message or the screen where you are stuck is the fastest way for our team to find a fix.
Updated on: 25/02/2026
Thank you!