Why aren't my open homes displaying?

1. Public open home vs. private inspection

The portals (Realestate.com.au and Domain) only display times in the dedicated "Open Homes" section if they are added as Open Homes rather than as private inspections.

• If you have listed an inspection as a private inspection timeslot in your listing edit, it will not appear in the public open homes list. Instead, it is shown in the timeslots a buyer can book into if they wish to inspect.
• To fix it, ensure you have selected the 'Open Home' option when adding your inspection time in the PropertyNow dashboard.

The 3-hour sync window

When you add or change an open home time, it is sent to the portals immediately, but it isn't always instant on their end.

• It can take anywhere from 30 minutes to 3 hours for the portals to refresh their data and show the new time.
• Check the listing again in a couple of hours.

Expired, past or too-close times

The portals automatically remove inspection times as soon as the start time has passed.

• If you are looking for an inspection time that occurred earlier today or yesterday, it will no longer be visible to the public.
• If you try to list an open home time too close to when it will happen, it also may not be shown. Try to allow at least 24 hours before your open home time.

Only the next time shows on realestate.com.au

realestate.com.au currently shows just your next inspection time on the listing. Your other times are there, but visitors have to click 'None of these times suit?' under the first one to see them. So if Saturday shows and Sunday doesn't, it's almost certainly behind that link rather than missing.

Entering times

Use the time picker rather than typing. If you do type, use 12-hour format with AM or PM (03:00 PM, not 15:00), otherwise the time may not save.

How to double-check:

1. Log in to your PropertyNow Dashboard.
2. Go to your property and click on 'Inspection Times'.
3. Verify that the time is correct and the status is set to 'Public'.

If everything looks correct in your dashboard but it still isn't showing on the portals after 3 hours, please let us know and we’ll give the system a nudge for you.

Updated on: 04/10/2026