Articles on: Pre-purchase questions

What are your opening hours?

Our team works 7 days a week to ensure you have support when you need it.


Business hours:

9:00am – 6:00pm (QLD time), Monday to Sunday.


We’re also open throughout most of the year, including public holidays. On public holidays, we operate with a reduced (skeleton) team to ensure urgent matters are still attended to.

The only time we fully close is for a short period over the Christmas break — this closure won’t impact the activation of new listings, which can still be submitted and processed during that time.

Updated on: 04/08/2025

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