Articles on: Pre-purchase questions

How do phone enquiries work?

At PropertyNow, we use a state-of-the-art, 24/7 automated enquiry system. It is designed to ensure you never miss a lead while protecting your privacy and providing buyers with the information they need instantly.


Every PropertyNow listing is assigned a dedicated 1300 number and a unique 4-digit enquiry code (found in your listing text).


How it works for the buyer or tenant:

  1. The Call: The buyer calls our 1300 number at any time of day or night.
  2. The Code: They are prompted to enter your property's unique 4-digit code.
  3. The Connection: Our system instantly reads out your contact details to them so they can call you directly.


Why we use this system: It operates 24/7, meaning buyers get your number immediately without waiting for a human operator or leaving a voicemail that might never be checked.

Updated on: 25/02/2026

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