What to do once you've found a tenant in QLD

What Happens After You Find a Tenant in Queensland: Leases, Bonds, and Next Steps


Congratulations on finding a tenant!
This guide assumes you’ve already screened your applicants and chosen your preferred tenant — ideally using PropertyNow’s Rental Management subscription, which helps you handle everything in one place.
Even if you’re not using our subscription yet, this guide will still help you understand what comes next.


Tip: Once you’ve accepted a tenant, remember to mark your listing as leased in your PropertyNow account.
We’ll automatically notify all other enquirers and applicants (except the successful tenant) that the property has been leased — saving you time and avoiding awkward follow-ups.


A quick heads-up on Queensland applications: since 1 May 2025, QLD requires landlords to use the state's approved standard rental application form, with limits on the documents and information you can request. Applications through PropertyNow are powered by 2Apply, which is fully compliant — so if your tenant applied through your listing, you're already covered. Just keep it in mind if you ever accept an application outside the platform.




Step 1: Create and Send Your Lease Agreement


Once your tenant is approved, you can create your lease agreement directly through your PropertyNow account — it only takes a few clicks.


  • We’ll pre-fill the tenant’s details automatically from their application to save you time and ensure accuracy.
  • You’ll confirm key details such as rent amount, bond amount, and lease term.
  • Both you and your tenant can sign digitally for convenience and compliance.


When you generate the agreement, your tenant will automatically receive an invitation to access their own PropertyNow tenant account.
From there, they can:

  • View and sign the lease
  • See payment details
  • Set up their rent payments if you’re using our automated rent collection service


PropertyNow also automatically provides the tenant with:

  • The Pocket Guide for Tenants
  • The Tenant’s Guide to Bond


With a Rental Management subscription, your lease agreement and tenant’s application are stored automatically in your PropertyNow account for easy access anytime.




Step 2: Complete the Entry (Condition) Report


Before the tenant moves in, you’ll need to complete an entry condition report to document the property’s state at the beginning of the tenancy.


  • Download the current form here:

Form 1a – Entry Condition Report (General Tenancies)

  • Fill it in carefully, including clear notes and photos
  • QLD's tenancy forms were updated in September 2025 — always download the latest version from the RTA rather than reusing a saved copy




On a Rental Management subscription? You don’t need the blank form. Create the report in your PropertyNow account instead — it detects your property’s state and loads the correct QLD form automatically, lets you add notes and photos room by room from your phone, and handles the tenant’s review and signature. See How to create and complete a condition report.


Step 3: Review Tenancy Guides and Requirements


Before finalising the lease, make sure that:

  • You’ve read and understood the Managing General Tenancies in Queensland guide (attached in your onboarding email).
  • You’ve gathered a copy of any body corporate rules or by-laws if your property is part of a strata or community scheme.
  • Smoke alarms are installed and working, and the property meets Queensland’s minimum housing standards:

Preparing for Minimum Housing Standards – RTA Factsheet

  • You have keys, remotes, and access devices ready — each tenant named in the agreement must receive their own set.




Step 4: Prepare for bond collection and lodgement


Read our guide on bond lodgement in QLD. How to lodge the bond in QLD






Step 5: Keep Everything Organised


If you have a Rental Management subscription, all of your key documents — the lease agreement, tenant application and any other files you upload — are stored automatically in your PropertyNow account. Document storage isn't included on the advertising-only package, so if you're not subscribed, keep your own copies of everything.


You can access them anytime for reference or record-keeping.
We recommend also storing your:

  • Entry (condition) report
  • Bond confirmation
  • Compliance certificates
  • Maintenance notes or receipts


Having everything in one place keeps you compliant and makes managing your tenancy simple and stress-free.




Summary Checklist





Need help?


Our support team is here to help with any step of the process.
Email support@propertynow.com.au or call 1300 664 773.


You can also visit these official RTA resources for more help:

Updated on: 07/09/2026

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