Articles on: Landlord questions

What to do once you've found a tenant in NSW

What Happens After You Find a Tenant in NSW: Leases, Bonds, and Next Steps



Congratulations on finding a tenant!



This guide assumes you’ve already screened your applicants and chosen your preferred tenant — ideally using PropertyNow’s Rental Management subscription, which helps you handle everything in one place. Even if you’re not using our subscription yet, this guide will still help you understand what comes next.




Tip: Once you’ve accepted a tenant, remember to mark your listing as leased in your PropertyNow account.
We’ll automatically notify all other enquirers and applicants (except the successful tenant) that the property has been leased — saving you time and avoiding awkward follow-ups.




Step 1: Create and Send Your Lease Agreement



Once your tenant is approved, you can create your lease agreement directly through your PropertyNow account — it only takes a few clicks.


  • We’ll pre-fill the tenant’s details automatically from their application to save you time and ensure accuracy.
  • You’ll confirm key details such as rent amount, bond amount, and lease term.
  • Both you and your tenant can sign digitally for convenience and compliance.


When you generate the agreement, your tenant will automatically receive an invitation to access their own PropertyNow tenant account.
From there, they can:

  • View and sign the lease
  • Set up their rent payments


PropertyNow also automatically provides the tenant with:

  • The official Tenant Information Statement, and
  • The Getting Started with Rental Bonds Online factsheet (for NSW tenants).


💡 Once finalised, your lease agreement and tenant’s application will be stored automatically in your PropertyNow account for easy access anytime.




Step 2: Prepare for Bond collection and lodgement


Each state has different requirements for bond lodgement.
If your property is in NSW, see our detailed guide here: How to lodge the bond in NSW







Step 3: Complete the Entry (Condition) Report


Before the tenant moves in, you’ll need to complete a condition report to document the property’s condition at the start of the tenancy.


  • In NSW, you can download a blank copy here: Condition Report (PDF)
  • Complete the report thoroughly, take clear photos or video evidence, and store copies safely
  • Provide two paper copies or one electronic copy to your tenant before they sign the agreement





Before handing over the keys, make sure:

  • You’ve read the official Landlord Information Statement
  • Smoke alarms are installed and working
  • You’ve gathered compliance certificates for any swimming or spa pools
  • You have copies of strata by-laws if the property is part of a strata scheme
  • You have keys and access devices ready — each tenant named in the agreement must receive a set
  • Bond and rent in advance have both been paid




Step 5: Keep Everything Organised


All of your key documents — including the lease agreement, tenant application, and any other uploaded files — are automatically stored in your PropertyNow account.


You can access them anytime for reference or record-keeping.
We recommend also storing your:

  • Entry (condition) report
  • Bond confirmation
  • Compliance certificates
  • Maintenance notes or receipts


Having everything in one place keeps you compliant and makes managing your tenancy simple and stress-free.




Summary Checklist





Need help?


Our support team is here to help with any step of the process.
Email support@propertynow.com.au or call 1300 664 773.

Updated on: 29/10/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!