How do I upload an existing condition report?

If you are an active rental management subscriber, your account includes access to our fully digital, 100% compliant Condition Report builder. However, we know that sometimes you might have already completed a paper condition report, or perhaps you generated one using a different app before subscribing. If you already have a finalized report, you can easily upload it to keep all your tenancy documents securely stored in one place.

Important Note: Document storage and condition report management are exclusive features for our active rental management subscribers. They are not available on standard "listing only" plans.

How to upload your existing report:

1. Log into your PropertyNow dashboard and navigate to your active tenancy.
2. Locate the Condition Reports section and click the option to Upload Condition Report.
3. A window will appear prompting you to select the report type. Click to choose either Entry Report (Start of tenancy) or Exit Report (End of tenancy). **
4. Drag and drop your file into the blue upload box, or click the Upload file button to select it from your device. (Supported file types include: .gif, .jpeg, .pdf, .png, and .csv).
5. Click Create to finalize the upload and save the document to your account.

Updating your checklist: Once your document is successfully uploaded, our system will automatically tick off the "Completed Entry Condition Report" item on your landlord tenancy checklist so you can easily track your progress!

Updated on: 10/03/2026