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# The map location / pin on my listing is wrong

Map locations can be incorrect when an address is set to hidden or when Google Maps has trouble identifying the street address.

**If your listing address is set to hidden**

Please be aware that if an address is hidden the map pin will be dropped in the middle of the suburb, to avoid revealing your street address.

You can check whether your address is hidden by clicking Edit on your listing within your account and looking for the "Hide my street address and just display the suburb" option. If this is checked and you no longer wish to hide the address simply uncheck the option and click Save. The update will reflect on all sites within an hour.

**If you still need to update the map pin**

If your listing address is displayed (or needs to remain hidden) and the map pin is not placed correctly, you will need to supply us with the latitude and longitude of where the pin should be dropped (your property location).

**How to find the correct latitude and longitude**

### **On a computer (desktop or laptop)**
1. Go to [Google Maps](https://maps.google.com.au) in your web browser.
2. **Search for your property address** in the search bar at the top and press **Enter**.
3. **Zoom in** to ensure you’ve located the correct spot (house, land, etc.).
4. **Right-click** on the exact point on the map you want the coordinates for.
5. In the pop-up menu, click **“What's here?”**
6. At the bottom of the screen, you’ll see a box with the **latitude and longitude** (e.g., `-33.8675, 151.2070`).
7. **Click the coordinates** to open a side panel, where you can copy them easily.

### **On a mobile device (Google Maps app)**
1. **Open the Google Maps app** on your phone or tablet.
2. **Search for your address** in the search bar.
3. **Zoom in and tap** on the exact location on the map. (Hold your finger on the spot until a red pin drops.)
4. A panel will appear at the bottom. **Swipe up** on it.
5. You’ll see the **latitude and longitude** listed (e.g., `-33.8675, 151.2070`).
6. **Tap and hold** on the coordinates to copy them to your clipboard.

Please email these coordinates to [support@propertynow.com.au](mailto:support@propertynow.com.au) along with your listing address and we will have the map updated to reflect the supplied coordinates within 24 hours.