> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.propertynow.com.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I get help?

You can get help in whichever way suits you.

* **Knowledgebase and AI helpdesk:** available at any time for instant answers to common questions.
* **Human support:** ask to speak with a person whenever you need one. Our Australian team is available **seven days a week, 9:00 am–5:30 pm AEST**.

The fastest way to reach us is SMS on [0408 000 552](tel:0408%20000%20552).

You can also:

* email [support@propertynow.com.au](mailto:support@propertynow.com.au)
* use live chat or the contact form on our website
* call us on [1300 664 773](tel:1300%20664%20773)

You won't be locked into an automated support loop — ask for a person and our team will help.