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# How can I transfer my realestate.com.au listing to another agency

If you have decided to move your listing from PropertyNow to a traditional agency, you can perform a "Transfer of Listing." This allows the advertisement to move between accounts while preserving your existing views, watchers, and "Days on Market" history.

### **Important: Incoming Transfers**
**PropertyNow does not accept incoming listing transfers from other agencies.** If you are moving to PropertyNow from a different provider, you will need to create a fresh listing within your dashboard. This ensures that your ad is set up correctly within our system and that you have full control over your listing from day one.

### **How to Transfer Your Listing (Outgoing)**
For listings on **Realestate.com.au**, the transfer is initiated by the owner via a digital request form.
1. **Open the Form:** Visit the [Realestate.com.au Digital Transfer Request](https://help.realestate.com.au/hc/en-us/requests/new?ticket_form_id=16991248828185).
2. **Select "Transfer Out":** You will be asking the portal to move the listing from PropertyNow to your new agency.
3. **Enter Agency Details:** You will need to provide our specific agency details to authorise the release of the listing.

### **PropertyNow Agency Details**
When completing the transfer form, please use the following information for the "Current/Outgoing Agency" fields:
* **Agency Name:** Property Now
* **Agency ID:** VFLTYD
* **Authorised Person:** Joanne Blachut
* **XML Provider:** Property Now
* **Email:** support@propertynow.com.au

### **What Happens Next?**
* **Portal Verification:** Once you submit the digital form, the portal team will verify the details.
* **Timing:** Transfers typically take **24–48 business hours** to process.
* **Domain.com.au:** The process for Domain is different and often requires the *incoming* agency to "claim" the listing. If your new agent is having trouble moving the ad on Domain, please ask them to contact Domain support directly.